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Certification eBooks
You have selected the subject of Certification. The eBooks in this subject are listed below.
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RESULTS: 71 to 80 of 125
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IT Service Management basato su ITIL V3
By: Van Bon, Jan (ed.); Pieper, Mike (ed.)
Published by: Van Haren Publishing
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed separately in the second half of the book.
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Price: $24.00
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IT Service Management Based on ITIL V3
By: Van Bon, Jan (ed.); de Jong, Arjen; Kolthof, Axel
Published by: ITSM Library
The separate handling of the ITIL Service Lifecycle and the ITIL processes and functions enables a better understanding of the core values of ITIL version 3 Z6
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Price: $24.00
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ITIL and the Software Lifecycle
By: Johnson, Brian; Higgins, John
Published by: Van Haren Publishing
The book provides guidance about the range of best practices needed to be in place to manage the design of IT services and shows how ITIL practices fit in to the overall picture. This book covers best practice as described in all three versions of ITIL, and treats ITIL in generic, rather than version-specific terms. Where a particular version is applicable, it is clearly specified in the text.
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Price: $65.00
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ITIL V3 Service Design
By: Van Bon, Jan (ed.); Pieper, Mike (ed.); van der Veen, Annelies (ed.)
Published by: Van Haren Publishing
A series of Management Guides packed full of information on each stage of the ITIL® V3 Lifecycle
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Price: $34.00
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ITIL V3 Service Operation
By: Van Bon, Jan (ed.); Pieper, Mike (ed.); van der Veen, Annelies (ed.)
Published by: Van Haren Publishing
A series of Management Guides packed full of information on each stage of the ITIL® V3 Lifecycle
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Price: $34.00
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ITIL V3 Service Strategy
By: Van Bon, Jan (ed.); Pieper, Mike (ed.); van der Veen, Annelies (ed.)
Published by: Van Haren Publishing
A series of Management Guides packed full of information on each stage of the ITIL® V3 Lifecycle
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Price: $34.00
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RESULTS: 71 to 80 of 125
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