Business : Business Communication

This Assertiveness Skills Rapid Skill Builder booklet explores the subject of assertiveness and offers a whole process to help all individuals to build skills in this critical area. more...

Price: $9.50

Communicating effectively should be the simplest thing in the world, we talk and listen - or do we? And is that all there is to it? When things go wrong in a company, a friendship, a personal relationship, communication or rather lack of it or misinterpreting it, is often at the heart of the problem. Improving your communication skills can bring huge rewards; it can help you to win more contracts and sales, gain promotion, manage your organisation or your team more effectively, find friendship, even love.It can enhance relationships both at work and at home. So it's worth getting it right isn't it? This book will provide tips and techniques to improve communication skills and gain the co-operation of others. It includes topics such as: How to read, interpret and use body language; How to create the right visual appearance; How to use your voice - tone, accent, pitch, pace etc.; How to use powerful and persuasive words; How to get people to like you; How to influence people to your way of thinking; How to persuade people to co-operate with you; How to get on someone's wavelength; and How to hear, recognise and use the different communication styles between men and women. more...

Price: $14.99

Speak up and succeed. “Fear of snakes makes sense. After all, snakes bite! On the other hand, fear of public speaking is worth overcoming. This book is an excellent place to start.”-Seth Godin, bestselling author of Purple Cow and Free Prize Inside. “Your ability to speak confidently on your feet will impress more people and open more doors than you can imagine. The Confident Speaker shows you how.”-Brian Tracy, bestselling author of The Psychology of Selling. “Eureka! This book is exactly what every beginning speaker needs.”-Dottie Walters, CSP, bestselling author of Speak and Grow Rich. “When we speak in public, we convey our knowledge, our interest in others, and our value. Now, thanks to Monarth and Kase, their book The Confident Speaker opens that door to successful public speaking.”-Susan RoAne, bestselling author of How To Work A Room®. “Speaking before a group stresses many otherwise capable people, and as a result their anxiety cripples their careers. Monarth and Kase offer the antidote in their highly readable book.”-Dianna Booher, bestselling author of Speak with Confidence and Communicate with Confidence more...

Price: $16.95

The New York Times Bestseller!. Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:.:.; Prepare for high-impact situations with a six-minute mastery technique.; Make it safe to talk about almost anything.; Be persuasive, not abrasive.; Keep listening when others blow up or clam up.; Turn crucial conversations into the action and results you want. Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. more...

Price: $16.95

Style is a crucial ingredient to everything we say and do; in writing, it is the way sentences are structured, the choice of words and the way they are used. If the style is outmoded, the reader will soon lose interest and might not even get beyond the first few lines. This fully updated second edition of Effective Writing Skills for Public Relations is a hands-on, practical guide to writing style for students and others entering the PR industry. It is also a valuable guide to style for those already employed in the public relations profession and those who have to earn their living using their writing skills. more...

Price: $15.65