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Business
: Business Communication
Business Communication eBooks
You have selected the subject of Business Communication. The eBooks in this subject are listed below.
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RESULTS: 31 to 40 of 313
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Speaking With Authority
By: Alessandra, Tony
Published by: Electronic & Database Publishing, Inc.
Studies show that the top predictor of professional success and upward mobility is how much you enjoy and how good you are at public speaking. Yet, the number one fear of most adults is speaking in public. The ability to speak confidently is one of the most marketable skills you can acquire. Organizations continually seek individuals who can sell products, present proposals, report findings, and explain ideas effectively. This 13-page report is packed with skill-building tips that will help you learn to speak confidently and express your thoughts clearly and logically. Topics covered include:. A quick quiz to assess your speaking skills and identify opportunities for improvement. Step-by-step instructions on how to build your speaking skills. How to overcome stage fright. The six key steps to preparing your talk. How to use your non-verbal communications for maximum impact. How to jumpstart your public speaking skills. How to use humor in your talk.
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Price: $7.95
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Telemarketing, Cold Calling and Appointment Making
By: Rowson, Pauline
Published by: Rowmark
Telemarketing presents companies with some great opportunities for increasing sales and maintaining customer loyalty. This easy to follow guide contains everything you need to know about how to build your business by telephone. This book covers: * how to get through to the decision maker; * how to open the telephone conversation and structure your call; * how to build rapport; how to handle objections; * how to close the call and secure your objectives.
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Price: $19.99
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Understanding NLP
By: Kite, Neilson (other); Kay, Frances
Published by: Kogan Page
Understanding NLP explains how to apply the principles of NLP in a working environment in order to achieve personal and organizational goals. It describes familiar situations in jargon-free language, providing insights into management issues, interpersonal differences, bullying, team performance, objective setting, running meetings, selling and negotiation, influencing skills, dealing with difficult ideas, teaching, presenting, interviewing and motivation.
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Price: $19.95
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Working With You is Killing Me
By: Elster, Kathi; Crowley, Katherine
Published by: Time Warner
Aims to provide strategies for confronting workplace conflicts in a healthy, productive way. This book shows readers how to: manage an ill-tempered boss before he or she explodes; defend themselves against idea-pilfering rivals before they steal all the credit; and detach from those annoying co-workers whose irritating habits ruin the day.
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Price: $14.99
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Writing in Plain English
By: Eunson, Baden
Published by: John Wiley & Sons Australia, Ltd
Jargon, gobbledegook, bureaucratese, vagueness, obscurity, passivity, verbosity, ambiguity, disorganisation - all of these are faults that prevent us from expressing our thoughts in plain English. Solution? This is a thorough, and sometimes amusing approach to the mechanics and style of clear expression.
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Price: $9.99
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1,001 Ways to Make More Money as a Speaker, Consultant or Trainer
By: Walters, Lilly
Published by: McGraw-Hill
A treasure trove of tips on how to increase your income as a speaker--and keep your clients coming back for more. ''This extraordinary book contains wonderful insights, ideas and strategies that you can apply immediately to be more successful as a speaker, trainer or consultant, than you ever thought possible.''. --Brian Tracy, Speaker, Author of Goals!. ''A must-read! Lilly Walters and the world of paid professional speaking--two names that go hand in hand. When you want ideas you can use today to increase your income in this industry, Lily is the one to ask!''. --Mark Victor Hansen, Co-creator, #1 New York Times bestselling series, Chicken Soup for the Soul , Co-author, The One-Minute Millionaire. ''Lily has done it again! Another great tool to help anyone in the ''experts industry'' access the market and profit from it.''. --Jack Canfield, Co- creator and co- author, Chicken Soup for the Soul. 1,001 Ways to Make More Money as a Speaker, Consultant, or Trainer draws upon bestselling author Lilly Walters' lifetime of experience as a top speaker and consultant. She also combed through a recent survey of more than 7,000 speakers, consultants and trainers who were asked to describe their revenue-generating strategies. The result is a priceless compendium of sure-fire incomegenerating tips, tricks, strategies, and techniques that no speaker, consultant, trainer, or seminar leader will want to be without.:.; More than 1,300 proven strategies to help speakers, trainers, and consultants to grow their incomes in any economic climate.; Includes the best practices of thousands of successful speakers, trainers, and consultants.; A quick-reference format featuring simple bulleted sentences categorized by topic.
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Price: $15.95
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101 Activities for Delivering Knock Your Socks Off Service
By: Performance Research Associates; Thomas, Ann; Applegate, Jill
Published by: AMACOM
Todays customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the best-selling Knock Your Socks Off Service® series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to help meet their customers needs. Taking the unique position of seeing things from the customers perspective, this collection of fun and enlightening exercises teaches customer service managers and employees valuable ways to help their organizations provide world-class service, and helps them create an action plan for improvement. Written in the same accessible and humorous style that made Delivering Knock Your Socks Off Service so popular, this companion guide covers such topics as: how to say no empathy vs. sympathy service recovery listening email telephone skills customers from hell winning words and soothing phrases anticipting customer needs building reliability customer feedback keeping a stress log and more These simple but effective activities take only minutes, but deliver truly powerful, lasting results.
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Price: $34.95
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175 High-Impact Cover Letters
By: Beatty, Richard H.
Published by: John Wiley & Sons, Inc
175 High-Impact Cover Letters, Third Edition arms job seekers with an arsenal of highly effective professional cover letter models that, with minor modification, can be rapidly deployed as needed. You'll find a full chapter, complete with numerous models, dedicated to each of five different types of cover letters: employer broadcast letters, search firm broadcast letters, advertising response letters, networking cover letters, and resume letters.
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Price: $14.95
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30 Minutes ... To Boost Your Communication Skills
By: Tierney, Elizabeth
Published by: Kogan Page
Do you ever get tongue-tied? Want to get your opinion across? Need to write an important business letter?
Brush up your written and spoken communication in just 30 minutes with this handy pocket book.
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Price: $3.95
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RESULTS: 31 to 40 of 313
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