Business : Business Communication

This new book will show you how to break free from the traditional expectations of participants in order to deliver memorable, interesting, and effective training presentations. You’ll gain the courage to use the element of surprise and curiosity to keep positive energy flowing throughout your sessions. Tricks for Trainers contains proven magic tricks, brainteasers, and puzzlers that will amaze your audience, get and hold your audience’s attention, energize, retain learning, and much more. Selected Contents Include: Openers and Energizers; You Don’t Know “Jacks”; A Brain in Motion Stays in Motion; Learner Motivation; You’ve Got to Accentuate the Positive; Delivery; Three Possible Impossibilities; Step Carefully. more...

Price: $39.95

Along with business—and the rest of the world—public relations has changed in the digital age. more...

Price: $35.00

Ask the Right Questions in the Right Ways...And Get the Answers You Need to Succeed!. Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most often...ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track. Ask better questions, get better answers, achieve better results!. “Required reading for every leader who wishes to see his or herorganization flourish and career progress.”. Garry A. Neil, MD, Corporate Vice President, Johnson & Johnson. “Asking, listening, understanding the real meaning of the answers, and taking actions based on facts are really the essence of managing. This book has helped me in connecting the dots in my understanding (and lack thereof) of why things really did not work the way I expected them to.”. Pradip Banerjee, PhD, Chairman and Chief Executive Officer, Xybion; retired partner, Accenture. “The framework and techniques provide outstanding ideas for executives to both gain better information and develop the analytical skills of their teams.”. Terry Hisey, Vice Chairman and US Life Sciences Leader, Deloitte. We’ve all met the corporate inquisitor: the individual whose questions seem primarily intended to terrify the victim. The right goal is to solve the problem --and to build a more effective, collaborative organization where everyone learns from experience, and nobody’s too intimidated to tell the truth. That means asking the right questions in the right ways. This book will teach you how to do precisely that. Terry J. Fadem shows how to choose the right questions and avoid questions that guarantee obvious, useless answers...how to help people give you the information you need...how to use body language to ask questions more effectiv more...

Price: $14.99

"Haudan's approach helps organizations bring strategies to life by engaging the hearts and minds of their people.”. -Marcus Buckingham, bestselling author of Go Put Your Strengths to Work. Almost any business leader will admit that creating a strategy is far easier than executing it. That's because the majority of organizations don't know how to bridge the canyons that exist between executives, managers, and front-line employees. Most strategic initiatives fail when a company tries to execute strategy despite its people rather than through them. As CEO of consultancy Root Learning, Jim Haudan has more than twenty years experience helping businesses bridge these canyons and achieve their strategic goals. Here, he shares his secrets for driving this strategic execution. Refreshingly accessible, this important book presents executives, managers, and team leaders with a proven, effective way to communicate, empower, and motivate employees at every level of an organization. Through stories, illustrations, and insightful observations Haudan explores the concept of engagement in business--from the “roots of engagement” to the six reasons why so many workers rank themselves as disengaged to the keys to unlocking engagement in any organization. He also includes a framework for implementing the process of strategically engaging employees as well as a self-assessment for checking your own company's level of strategic engagement. The Art of Engagement equips you with a range of tools--sketches, illustrations, and highly visual “learning maps”--to help employees speak the same language, see from the same point of view, and connect their individual actions to the success of the whole company. Included are: Engaging visual learning tools designed to help you communicate more effectively with your workforce; Proven methods for successfully engaging employees at every level of an organization; Real-world case studies of such organiz more...

Price: $27.95

Communication is easy isn't it? Well it may seem so, but consider honestly when was the last time you were involved in a breakdown of communications? And how long ago was one such a veritable derailment? For most people and in most organizations this happens regularly. It matters. Communication - effective communication - makes things happen. There can be a great deal hanging on it. Whether the communication concerned is a simple email, a contribution to a meeting, a report or a presentation, it can prompt agreement or action, it can seal a good deal; drive a hard bargain and enhance your profile and boost your reputation as it does so. Or not: for instance making a poor presentation may do real damage and allow no second chances, and an ill-considered report may come back to haunt you in months to come.This book is an antidote to communications difficulty. It sets out proven, practical guidelines to ensure you can prepare (and prepare quickly) and deliver messages in a clear, succinct, precise, descriptive, informative, and impressive way - and that they are effective. That is, they achieve your purpose with others, however technical, complex or difficult the topics they may involve. Take no risks. Guarantee communications success and enhance your profile as you do so. more...

Price: $58.00